Got Questions? We've Got Answers

How long do the DIY lashes last?

With proper application and care, your lashes can last up to 7 days per set!! Just make sure you keep them dry for the first 24 hours and avoid oil-based products near your eyes.

Are the lashes reusable?

You can reuse them up to 3 times, depending on how well they're looked after and cleaned.

How do I remove my DIY lashes?

Use our remover which comes in your kit. Apply along the lash line and wait a few seconds and then gently brush them down and they should come right off - if they don't add more remover and try not to use force or tug to prevent damage.

Can beginners really do it?

YES!! Our lash kits are mum-proof, beginner-friendly and totally mess-free. The first time might take you 10-15 minutes but once you've done it once, you'll be hooked and a pro.

Can I shower or swim with them on?

Yep! They're water-resistant, but not waterproof. A quick shower is fine, but avoid long hot baths, saunas or soaking your lashes in water for best results.

What comes in the DIY lash kit?

Each kit includes:

72 clusters (around 8 sets)

Lash bond and seal

Remover

Applicator tool

Step by step guide

Everything you need for sailing-quality lashes at home!

What products should I avoid?

Skip any oil-based make up removers, cleansers and moisturisers around your lashes. Oils can break down the bond and shorten your wear time

What are the shipping costs?

Shipping is automatically calculated at checkout depending on weight and location

How long does shipping take?

All orders are packed and shipped from the Gold Coast, QLD

Standard shipping - 3-7 business days (depending on your location)

Express shipping - 1-3 business day

You'll receive tracking details via email as soon as your order has been packed and on it's way.

I entered in the wrong address, what do I do?

If your order hasn't shipped yet, contact us ASAP! Once it's posted, we can't change it - but we'll do our best to help.

What is your returns policy?

Due to hygiene reasons, we don't accept returns or exchange on opened lash products.

If your order arrives damaged or incorrect, please contact us within 7 days and we will sort it for you.

Couldn't find your answer..

We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team will be able to assist you.